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Trend Micro™ OfficeScan™ 10 Administrator’s Guide
5-32
Deny Access
This scan action can only be performed during Real-time Scan. When OfficeScan
detects an attempt to open or execute an infected file, it immediately blocks the
operation.
Users can manually delete the infected file.
Scan Action Options
When configuring the scan action, select from the following options:
Use ActiveAction
ActiveAction is a set of pre-configured scan actions for specific types of
viruses/malware. Use ActiveAction if you are not sure which scan action is suitable for
each type of virus/malware. With ActiveAction, you do not have to spend time
customizing the scan actions.
Note: ActiveAction is not available for spyware/grayware scan.
The following table illustrates how ActiveAction handles each type of virus/malware:
TABLE 5-30. Trend Micro recommended scan actions against
viruses/malware
VIRUS/
MALWARE TYPE
REAL-TIME SCAN
MANUAL S CAN/SCHEDULED
SCAN/SCAN NOW
FIRST
A
CTION
SECOND
A
CTION
FIRST
A
CTION
SECOND
A
CTION
Joke program Quarantine N/A Quarantine N/A
Trojan horse
program
Quarantine N/A Quarantine N/A
Virus Clean Quarantine Clean Quarantine
Test virus Deny
Access
N/A Pass N/A
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